Shipping policy

SmartPrime Shipping Policy

Effective Date: August 26, 2026

SmartPrime ships within the Philippines only. We do not offer international shipping at this time.

Shipping Rates and Delivery Times

Shipping rates and estimated delivery times are calculated based on your delivery address and the shipping option you select at checkout. Available options and their corresponding rates will be displayed before you complete your order.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays. You will receive a shipping confirmation with tracking information once your order has been dispatched.

Delivery

Delivery timelines are estimates provided by our courier partners and are not guaranteed. Factors such as remote locations, weather conditions, or courier delays may affect delivery times. SmartPrime is not responsible for delays caused by circumstances beyond our control.

Failed Deliveries

If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery or return the package to us. Additional shipping fees may apply for re-shipment.

Questions

For shipping inquiries, contact us at info@smartprimesolutions.com.